TransAccess® CustomerConnectImprove Service to your Business CustomersLarge institutional customers, such as hospitals or schools or government agencies, are a tremendous source of income for many retailers. TransAccess CustomerConnect enables you to improve service to these customers while reducing customer service costs. With CustomerConnect, you can give customers access to their own post sales transaction information, helping them keep track of receipts, transactions, and sales tax information. Alerts notify business customers of unauthorized purchases by employees. Benefits
FeaturesSingle Repository Store current, comprehensive post-sales transaction information about product sales(e.g. who bought what, when, where, how much, and how paid) by store and by SKU in a single repository. Customer Self-Service Tool A Web-based customer self-service tool enables customers to review their transactions and to solve disputes. Export to Money Management Applications Customers can download purchase and tax information to their money management applications for further tracking and analysis. AlertsReal-time alerts notify the customer’s management team of purchases of unauthorized items. |
White Paper:Improving Customer Centricity and Operational Excellence through Collaboration across the Extended Retail EnterpriseCase Study:GroceryCase Study:RetailafterBOT, Inc. Phone: 770.564.5554 Email: [email protected] |